Frequently Asked Questions

Shipping

Where do you ship? We ship free, tracked delivery across the UK and all 27 EU countries.

How long does delivery take? 3–5 business days from dispatch.

How much does shipping cost? Complimentary — always.

Returns

What's your return policy? 30 days, no questions asked. Contact us and we'll send you a returns label.

Payment

What payment methods do you accept? All major cards, Apple Pay, Google Pay, and Klarna.

Is checkout secure? Yes — every transaction is encrypted and EU-compliant.

Product

Where do your products come from? Every item is hand-picked. Our kitchen edit ships from our UK warehouse; our sports edit ships from our partner network.